Coronavirus

To Our Valued Customers,

By now you’ve read about it, talked to friends and family about it and it has become top of mind for everyone. COVID-19 or the Coronavirus is a real and serious threat to everyone. We value our customers’ and employees’ health and safety but we also feel that it is equally as important to maintain normalcy as much as possible. We continue to clean, sanitize, and protect our facilities as we always have to make as safe an environment as possible for you to visit and for us to work in.

However, we do understand that in times such as this we have to be willing to adapt and adjust as needed. We would like to offer to all of our valued customers, whether it is for service or sales, to come to you. Is your vehicle in need of an oil change but you’re hesitant to venture out? Call, text, or email us. We will pick your vehicle up and return it to you when the service is complete, at no additional charge. If you should need a loaner vehicle, we’ll drop it off when we pick up your vehicle.

As for sales, the car buying experience has changed tremendously over the last few years. So much of the process starts online and can be completed without even visiting the dealership. Whether it’s due to a busy schedule or health and safety concerns, we value and respect you and your time and will bring the vehicle to you. At no point will you feel pressured by any of our staff and you will be under no obligation to purchase. Again, we want to make your car buying experience as convenient for you as possible.

We appreciate feedback from our customers so if there is anything we can do to accommodate you, please don’t hesitate to contact us and let us know how we can help.

Chris

Chris Tortorice
General Sales Manager
Charlie Obaugh Auto Group
410 Lee-Jackson Hwy
Staunton, VA 24401
540-885-8893 x191 Office
540-649-4190 Mobile